Cookie Policy
This policy explains how we use cookies and similar technologies.
1. What Are Cookies?
Cookies are small text files stored on your device (computer, tablet, smartphone) when you visit a website. They help websites remember your preferences, analyze traffic, and improve functionality. Types of cookies: • Session cookies: Temporary cookies deleted when you close your browser • Persistent cookies: Remain on your device until expiration or manual deletion • First-party cookies: Set by Aelara directly • Third-party cookies: Set by external services we use (analytics, hosting)
2. How We Use Cookies
Aelara uses cookies for the following purposes: Essential Cookies (Always Active): • Authentication and session management • Security and fraud prevention • Load balancing and performance • Remembering your language preference Functional Cookies: • Remembering your chatbot settings • Saving dashboard preferences • Keeping you logged in between sessions Analytics Cookies: • Understanding how you use our platform • Identifying popular features • Troubleshooting errors and bugs • Improving user experience We do NOT use cookies for: • Tracking you across unrelated websites • Selling your data to advertisers • Profiling for marketing without consent
3. Cookies We Use
Supabase Authentication Cookies: • Name: sb-gmvehrfnrovzcbbksknd-auth-token • Purpose: Maintains your login session • Duration: 7 days (session expires after inactivity) • Type: Essential, first-party Session Cookie: • Name: token • Purpose: Server-side authentication for protected routes • Duration: Session (deleted on browser close) • Type: Essential, first-party Language Preference: • Name: aelara-language • Purpose: Remembers your language choice (English/Estonian) • Duration: 1 year • Type: Functional, first-party
4. Third-Party Cookies
We use the following third-party services that may set cookies: Supabase (Database & Auth): • Purpose: Authentication and data storage • Location: EU region • GDPR compliant Vercel (Hosting): • Purpose: Website hosting and performance • Location: EU region • GDPR compliant We do NOT use: • Google Analytics (we respect your privacy) • Facebook Pixel or social media trackers • Advertising networks • Cross-site tracking tools
5. Managing Your Cookie Preferences
Browser Controls: You can manage cookies through your browser settings: • Chrome: Settings → Privacy and security → Cookies and other site data • Firefox: Settings → Privacy & Security → Cookies and Site Data • Safari: Preferences → Privacy → Manage Website Data • Edge: Settings → Cookies and site permissions Options: • Block all cookies (may break website functionality) • Block third-party cookies only • Delete cookies after each session • View and delete specific cookies Note: Disabling essential cookies will prevent you from logging in and using Aelara services.
6. Do Not Track (DNT)
We respect Do Not Track signals when technically feasible: • Analytics cookies are disabled if DNT is enabled • Essential cookies remain active (required for functionality) • We do not track you across third-party websites
7. Cookie Consent
EU Users (GDPR): When you first visit Aelara, we request your consent for non-essential cookies: • Essential cookies are used automatically (legal basis: legitimate interest) • Analytics and functional cookies require your explicit consent • You can withdraw consent at any time through account settings Your Rights: • Accept all cookies • Reject non-essential cookies • Customize cookie preferences • Change your mind later in settings
8. Embedded Chatbot Widgets
When you embed an Aelara chatbot on your website: Cookies Set by Embedded Widget: • Name: aelara-session-{widgetId} • Purpose: Track conversation continuity for visitors • Duration: 30 days • Type: Essential for widget functionality Your Responsibilities as Widget Owner: • Inform your website visitors about Aelara cookies • Update your website's cookie policy to mention Aelara • Obtain visitor consent if required by law (GDPR, ePrivacy) • Provide a link to this Cookie Policy
9. Updates to This Policy
We may update this Cookie Policy to reflect: • Changes in cookie usage • New features or services • Legal or regulatory requirements • Feedback from users How we notify you: • Email notification for significant changes • Notice on our website • Updated "Last Modified" date at the top of this page Continued use of Aelara after updates constitutes acceptance of the new policy.
10. Contact Us
For questions about cookies or privacy: Email: info@evonord.eu We will respond to all inquiries within 30 days as required by GDPR. Useful Resources: • Privacy Policy • Terms of Service