Cookie Policy
Last updated: 18 October 2026
Aelara does not use advertising or analytics cookies, and neither this website nor the chat window sets cookies of its own. We use your browser's storage only for things the service needs to work. Because this storage is strictly necessary, we don't ask for consent.
Chat window (on any website using Aelara)
| Name | Type | Purpose | Kept |
|---|---|---|---|
| aelara_session_<chatbot>_<language> | Local storage | A random ID so your conversation continues when you move between pages | Until you clear your browser data |
| aelara_auto_opened_<chatbot> | Session storage | Remembers that the chat already opened automatically, so it doesn't open again | Until you close the tab |
Aelara web app (for tenants)
| Name | Type | Purpose | Kept |
|---|---|---|---|
| firebaseLocalStorageDb | Browser database (IndexedDB) | Keeps you signed in | Until you sign out |
| aelara_language | Local storage | Your interface language | Until you clear your browser data |
| aelara_sidebar_pinned | Local storage | Whether the side menu stays open | Until you clear your browser data |
Third parties
- Google sign-in: if you sign in with Google, Google may set its own cookies on its sign-in page.
- Stripe: when you pay or manage billing, Stripe sets cookies on its checkout and billing pages, for example to prevent fraud.
- Google Fonts and Tailwind CDN: when the chat window or this website loads fonts or stylesheet code from these services, they receive your IP address. They don't set cookies through our pages.
How to remove stored data
You can clear cookies and site data at any time in your browser settings. If you clear the chat window data, your next chat starts as a new conversation.
Contact
Questions: info@evonord.eu. More about how we handle personal data: Privacy Policy.